People Management for New Managers & Experience Managers

★★★★☆ (1,230 reviews)

Ashfaque Ajani

Created by

2025-03-18

Start Date

2025-03-21

Last Date

Organization Management

What you'll learn

Skills of a people manager What are Management skills What is people management?
Types of Management Skills Technical Sklls Conceptual skills Human or Interpersonal skills
Different Situation
pecial Attributes Giving Credit Sharing Honest feedback Allocating work equally unbiased
Essential People Management Skills Empowering your employees Active Listening FlexibilityPatience Clear communication Trust Organization Empathy

Requirements

Laptop/ computer run lightweight softwares
Good wifi

Description

People Management for New Managers & Experience Managers

Learning Objectives: By the end of this course, participants will: Understand the core principles of leadership and people management. Develop essential skills for building and leading teams. Learn how to communicate effectively with team members and provide feedback. Gain practical tools for resolving conflicts and managing team dynamics. Learn to prioritize tasks and delegate effectively.

Course Modules & Key Learning Areas: Introduction to Leadership and People Management, Recognizing Early Signs of Conflict: How to spot issues before they escalate. Resolution Techniques: Tools for addressing and resolving conflicts within the team. Condu
Overview of Management Styles: Understanding different leadership styles and how they impact team dynamics.Self-Awareness in Leadership: Identifying personal strengths and areas of growth as a new manager.
Setting Expectations: Establishing clear expectations for yourself and your team.Effective Communication Skills. Effective Delegation: Identifying tasks to delegate and ensuring clear communication about expectations and deadlines. Time Management Tools:
Active Listening: Techniques for listening attentively and understanding team members’ perspectives. Clear Communication: How to communicate goals, expectations, and feedback effectively. One-on-One Meetings: Best practices for conducting effective one-on
Team Dynamics: Understanding how diverse personalities and skills can complement one another. Building Trust and Morale: Strategies to foster trust and maintain team morale. Motivating Your Team: Identifying what motivates individuals and how to encourage

Course Syllabus

Objective: To introduce the basic principles of leadership and management helping new managers understand their roles and how to develop their leadership style.
Topics Covered: The Role of a Manager: Understanding the core functions of management (planning organizing leading and controlling).
Leadership Styles: Overview of different leadership styles (transformational transactional servant leadership etc.) and their impact on teams.
Self-Assessment: Tools to assess your current leadership strengths and areas for growth. Becoming a Manager: Transitioning from a peer to a leader and managing relationships with former colleagues.

Objective: To equip new managers with the communication skills necessary to lead motivate and develop their teams.
Topics Covered: The Importance of Communication: The role of communication in leadership.
Active Listening: Techniques to listen effectively understand team members needs and provide appropriate responses.
Clear and Concise Messaging: How to communicate expectations feedback and goals clearly.
Non-Verbal Communication: Understanding body language tone and other non-verbal cues.
One-on-One Meetings: How to structure and conduct effective one-on-one meetings with team members.

Objective: To provide foundational knowledge in team building understanding group dynamics and creating a collaborative environment.
Topics Covered: Team Dynamics: Understanding how individuals interact within a team and how to leverage team diversity.
Building Trust: Strategies for creating a trusting and open team culture.
Team Motivation: Techniques to motivate individuals and foster a high-performance team.
Conflict Resolution: How to identify and resolve conflicts early maintaining team cohesion.

Objective: To help new managers learn how to delegate tasks effectively and manage their time to balance competing responsibilities.
Topics Covered: Principles of Delegation: Why delegation is essential and how to delegate tasks based on team members strengths.
Effective Delegation: Communicating clear expectations and monitoring delegated tasks without micromanaging.
Time Management for Managers: Techniques for prioritizing work and managing daily schedules.
Workload Distribution: Ensuring an equitable distribution of tasks within the team.

Objective: To introduce coaching techniques that can help managers nurture the growth and development of their team members.
Topics Covered: Coaching vs. Managing: Understanding the difference and when to apply each.
Providing Constructive Feedback: How to give feedback that encourages growth and improvement.
Career Development Plans: Helping employees set and achieve career goals.
Supporting Professional Development: Encouraging continuous learning and skill development.

Objective: To give new managers the tools needed to handle conflict within teams and have difficult conversations.
Topics Covered: Recognizing Sources of Conflict: Identifying early signs of conflict and addressing them proactively.
Conflict Resolution Techniques: Proven methods for resolving disputes within teams (e.g. mediation negotiation).
Difficult Conversations: How to approach sensitive topics such as poor performance personal conflicts and feedback.
Managing Emotions in Conflict: Maintaining professionalism and empathy during challenging discussions.

Objective: To help managers understand and manage their emotions as well as support team members in managing stress.
Topics Covered: Emotional Intelligence (EQ): The importance of self-awareness self-regulation empathy and social skills for leadership.
Managing Your Emotions: Techniques for managing your emotional responses in high-pressure situations.
Building Resilience: How to cultivate personal and team resilience in the face of challenges.
Stress Management Strategies: Practical tips for managing stress for yourself and your team.

Objective: To introduce the basic principles of performance management helping new managers understand how to set expectations and evaluate team performance.
Topics Covered: Setting SMART Goals: How to set specific measurable achievable relevant and time-bound goals for yourself and your team.
Monitoring Performance: How to track team progress and identify areas for improvement.
Employee Recognition: The importance of acknowledging achievements and celebrating successes.
Performance Reviews: Conducting regular performance appraisals and providing feedback to foster development.

Who this course is for:

New managers, team leaders, or individuals preparing for managerial roles who need foundational knowledge and skills to manage people effectively.

Meet your instructors

Ashfaque Ajani

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