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People Management for New Managers & Experience Managers

People Management for New Managers & Experience Managers

Enhance your leadership skills and learn the art of managing people with our comprehensive course designed for both new and experienced managers.

  • Category People Management & HR
People Management for New Managers & Experience Managers

What you'll learn

  • Skills of a people manager What are Management skills What is people management?
  • Types of Management Skills Technical Sklls Conceptual skills Human or Interpersonal skills
  • Different Situation
  • pecial Attributes Giving Credit Sharing Honest feedback Allocating work equally unbiased
  • Essential People Management Skills Empowering your employees Active Listening FlexibilityPatience Clear communication Trust Organization Empathy

Course Syllabus

Module 1: Introduction to Leadership and People Management
  • Objective: To introduce the basic principles of leadership and management
  • Topics Covered: The Role of a Manager: Understanding the core functions of management (planning
  • and controlling). Leadership Styles: Overview of different leadership styles (transformational
  • etc.) and their impact on teams. Self-Assessment: Tools to assess your current leadership strengths and areas for growth. Becoming a Manager: Transitioning from a peer to a leader and managing relationships with former colleagues.
  • helping new managers understand their roles and how to develop their leadership style.
  • leading
  • organizing
  • servant leadership
  • transactional
Module 2: Effective Communication Skills for Managers
  • Objective: To equip new managers with the communication skills necessary to lead
  • Topics Covered: The Importance of Communication: The role of communication in leadership. Active Listening: Techniques to listen effectively
  • and develop their teams.
  • and goals clearly. Non-Verbal Communication: Understanding body language
  • and other non-verbal cues. One-on-One Meetings: How to structure and conduct effective one-on-one meetings with team members.
  • and provide appropriate responses. Clear and Concise Messaging: How to communicate expectations
  • feedback
  • motivate
  • tone
  • understand team members' needs
Module 3: Building and Managing Teams
  • Objective: To provide foundational knowledge in team building
  • Topics Covered: Team Dynamics: Understanding how individuals interact within a team and how to leverage team diversity. Building Trust: Strategies for creating a trusting and open team culture. Team Motivation: Techniques to motivate individuals and foster a high-performance team. Conflict Resolution: How to identify and resolve conflicts early
  • and creating a collaborative environment.
  • maintaining team cohesion.
  • understanding group dynamics
Module 4: Delegation and Time Management
  • Objective: To help new managers learn how to delegate tasks effectively and manage their time to balance competing responsibilities.
  • Topics Covered: Principles of Delegation: Why delegation is essential
  • and how to delegate tasks based on team members' strengths. Effective Delegation: Communicating clear expectations and monitoring delegated tasks without micromanaging. Time Management for Managers: Techniques for prioritizing work and managing daily schedules. Workload Distribution: Ensuring an equitable distribution of tasks within the team.
Module 5: Coaching and Development
  • Objective: To introduce coaching techniques that can help managers nurture the growth and development of their team members.
  • Topics Covered: Coaching vs. Managing: Understanding the difference and when to apply each. Providing Constructive Feedback: How to give feedback that encourages growth and improvement. Career Development Plans: Helping employees set and achieve career goals. Supporting Professional Development: Encouraging continuous learning and skill development.
Module 6: Managing Conflict and Difficult Conversations
  • Objective: To give new managers the tools needed to handle conflict within teams and have difficult conversations.
  • Topics Covered: Recognizing Sources of Conflict: Identifying early signs of conflict and addressing them proactively. Conflict Resolution Techniques: Proven methods for resolving disputes within teams (e.g.
  • and feedback. Managing Emotions in Conflict: Maintaining professionalism and empathy during challenging discussions.
  • mediation
  • negotiation). Difficult Conversations: How to approach sensitive topics such as poor performance
  • personal conflicts
Module 7: Emotional Intelligence and Stress Management
  • Objective: To help managers understand and manage their emotions
  • Topics Covered: Emotional Intelligence (EQ): The importance of self-awareness
  • and social skills for leadership. Managing Your Emotions: Techniques for managing your emotional responses in high-pressure situations. Building Resilience: How to cultivate personal and team resilience in the face of challenges. Stress Management Strategies: Practical tips for managing stress for yourself and your team.
  • as well as support team members in managing stress.
  • empathy
  • self-regulation
Module 8: Introduction to Performance Management
  • Objective: To introduce the basic principles of performance management
  • Topics Covered: Setting SMART Goals: How to set specific
  • achievable
  • and time-bound goals for yourself and your team. Monitoring Performance: How to track team progress and identify areas for improvement. Employee Recognition: The importance of acknowledging achievements and celebrating successes. Performance Reviews: Conducting regular performance appraisals and providing feedback to foster development.
  • helping new managers understand how to set expectations and evaluate team performance.
  • measurable
  • relevant

Course Syllabus

  • Objective: To introduce the basic principles of leadership and management
  • Topics Covered: The Role of a Manager: Understanding the core functions of management (planning
  • and controlling). Leadership Styles: Overview of different leadership styles (transformational
  • etc.) and their impact on teams. Self-Assessment: Tools to assess your current leadership strengths and areas for growth. Becoming a Manager: Transitioning from a peer to a leader and managing relationships with former colleagues.
  • helping new managers understand their roles and how to develop their leadership style.
  • leading
  • organizing
  • servant leadership
  • transactional

  • Objective: To equip new managers with the communication skills necessary to lead
  • Topics Covered: The Importance of Communication: The role of communication in leadership. Active Listening: Techniques to listen effectively
  • and develop their teams.
  • and goals clearly. Non-Verbal Communication: Understanding body language
  • and other non-verbal cues. One-on-One Meetings: How to structure and conduct effective one-on-one meetings with team members.
  • and provide appropriate responses. Clear and Concise Messaging: How to communicate expectations
  • feedback
  • motivate
  • tone
  • understand team members' needs

  • Objective: To provide foundational knowledge in team building
  • Topics Covered: Team Dynamics: Understanding how individuals interact within a team and how to leverage team diversity. Building Trust: Strategies for creating a trusting and open team culture. Team Motivation: Techniques to motivate individuals and foster a high-performance team. Conflict Resolution: How to identify and resolve conflicts early
  • and creating a collaborative environment.
  • maintaining team cohesion.
  • understanding group dynamics

  • Objective: To help new managers learn how to delegate tasks effectively and manage their time to balance competing responsibilities.
  • Topics Covered: Principles of Delegation: Why delegation is essential
  • and how to delegate tasks based on team members' strengths. Effective Delegation: Communicating clear expectations and monitoring delegated tasks without micromanaging. Time Management for Managers: Techniques for prioritizing work and managing daily schedules. Workload Distribution: Ensuring an equitable distribution of tasks within the team.

  • Objective: To introduce coaching techniques that can help managers nurture the growth and development of their team members.
  • Topics Covered: Coaching vs. Managing: Understanding the difference and when to apply each. Providing Constructive Feedback: How to give feedback that encourages growth and improvement. Career Development Plans: Helping employees set and achieve career goals. Supporting Professional Development: Encouraging continuous learning and skill development.

  • Objective: To give new managers the tools needed to handle conflict within teams and have difficult conversations.
  • Topics Covered: Recognizing Sources of Conflict: Identifying early signs of conflict and addressing them proactively. Conflict Resolution Techniques: Proven methods for resolving disputes within teams (e.g.
  • and feedback. Managing Emotions in Conflict: Maintaining professionalism and empathy during challenging discussions.
  • mediation
  • negotiation). Difficult Conversations: How to approach sensitive topics such as poor performance
  • personal conflicts

  • Objective: To help managers understand and manage their emotions
  • Topics Covered: Emotional Intelligence (EQ): The importance of self-awareness
  • and social skills for leadership. Managing Your Emotions: Techniques for managing your emotional responses in high-pressure situations. Building Resilience: How to cultivate personal and team resilience in the face of challenges. Stress Management Strategies: Practical tips for managing stress for yourself and your team.
  • as well as support team members in managing stress.
  • empathy
  • self-regulation

  • Objective: To introduce the basic principles of performance management
  • Topics Covered: Setting SMART Goals: How to set specific
  • achievable
  • and time-bound goals for yourself and your team. Monitoring Performance: How to track team progress and identify areas for improvement. Employee Recognition: The importance of acknowledging achievements and celebrating successes. Performance Reviews: Conducting regular performance appraisals and providing feedback to foster development.
  • helping new managers understand how to set expectations and evaluate team performance.
  • measurable
  • relevant

Requirements

  • Laptop/ computer run lightweight softwares
  • Good wifi

Description

People Management for New Managers & Experience Managers

Learning Objectives: By the end of this course, participants will: Understand the core principles of leadership and people management. Develop essential skills for building and leading teams. Learn how to communicate effectively with team members and provide feedback. Gain practical tools for resolving conflicts and managing team dynamics. Learn to prioritize tasks and delegate effectively.

  • Course Modules & Key Learning Areas: Introduction to Leadership and People Management, Recognizing Early Signs of Conflict: How to spot issues before they escalate. Resolution Techniques: Tools for addressing and resolving conflicts within the team. Condu
  • Overview of Management Styles: Understanding different leadership styles and how they impact team dynamics.Self-Awareness in Leadership: Identifying personal strengths and areas of growth as a new manager.
  • Setting Expectations: Establishing clear expectations for yourself and your team.Effective Communication Skills. Effective Delegation: Identifying tasks to delegate and ensuring clear communication about expectations and deadlines. Time Management Tools:
  • Active Listening: Techniques for listening attentively and understanding team members’ perspectives. Clear Communication: How to communicate goals, expectations, and feedback effectively. One-on-One Meetings: Best practices for conducting effective one-on
  • Team Dynamics: Understanding how diverse personalities and skills can complement one another. Building Trust and Morale: Strategies to foster trust and maintain team morale. Motivating Your Team: Identifying what motivates individuals and how to encourage

Who this course is for:

  • New managers, team leaders, or individuals preparing for managerial roles who need foundational knowledge and skills to manage people effectively.

Meet your instructors

image

Ashfaque Ajani

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Course Syllabus

Module 1: Introduction to Leadership and People Management
  • Objective: To introduce the basic principles of leadership and management
  • Topics Covered: The Role of a Manager: Understanding the core functions of management (planning
  • and controlling). Leadership Styles: Overview of different leadership styles (transformational
  • etc.) and their impact on teams. Self-Assessment: Tools to assess your current leadership strengths and areas for growth. Becoming a Manager: Transitioning from a peer to a leader and managing relationships with former colleagues.
  • helping new managers understand their roles and how to develop their leadership style.
  • leading
  • organizing
  • servant leadership
  • transactional
Module 2: Effective Communication Skills for Managers
  • Objective: To equip new managers with the communication skills necessary to lead
  • Topics Covered: The Importance of Communication: The role of communication in leadership. Active Listening: Techniques to listen effectively
  • and develop their teams.
  • and goals clearly. Non-Verbal Communication: Understanding body language
  • and other non-verbal cues. One-on-One Meetings: How to structure and conduct effective one-on-one meetings with team members.
  • and provide appropriate responses. Clear and Concise Messaging: How to communicate expectations
  • feedback
  • motivate
  • tone
  • understand team members' needs
Module 3: Building and Managing Teams
  • Objective: To provide foundational knowledge in team building
  • Topics Covered: Team Dynamics: Understanding how individuals interact within a team and how to leverage team diversity. Building Trust: Strategies for creating a trusting and open team culture. Team Motivation: Techniques to motivate individuals and foster a high-performance team. Conflict Resolution: How to identify and resolve conflicts early
  • and creating a collaborative environment.
  • maintaining team cohesion.
  • understanding group dynamics
Module 4: Delegation and Time Management
  • Objective: To help new managers learn how to delegate tasks effectively and manage their time to balance competing responsibilities.
  • Topics Covered: Principles of Delegation: Why delegation is essential
  • and how to delegate tasks based on team members' strengths. Effective Delegation: Communicating clear expectations and monitoring delegated tasks without micromanaging. Time Management for Managers: Techniques for prioritizing work and managing daily schedules. Workload Distribution: Ensuring an equitable distribution of tasks within the team.
Module 5: Coaching and Development
  • Objective: To introduce coaching techniques that can help managers nurture the growth and development of their team members.
  • Topics Covered: Coaching vs. Managing: Understanding the difference and when to apply each. Providing Constructive Feedback: How to give feedback that encourages growth and improvement. Career Development Plans: Helping employees set and achieve career goals. Supporting Professional Development: Encouraging continuous learning and skill development.
Module 6: Managing Conflict and Difficult Conversations
  • Objective: To give new managers the tools needed to handle conflict within teams and have difficult conversations.
  • Topics Covered: Recognizing Sources of Conflict: Identifying early signs of conflict and addressing them proactively. Conflict Resolution Techniques: Proven methods for resolving disputes within teams (e.g.
  • and feedback. Managing Emotions in Conflict: Maintaining professionalism and empathy during challenging discussions.
  • mediation
  • negotiation). Difficult Conversations: How to approach sensitive topics such as poor performance
  • personal conflicts
Module 7: Emotional Intelligence and Stress Management
  • Objective: To help managers understand and manage their emotions
  • Topics Covered: Emotional Intelligence (EQ): The importance of self-awareness
  • and social skills for leadership. Managing Your Emotions: Techniques for managing your emotional responses in high-pressure situations. Building Resilience: How to cultivate personal and team resilience in the face of challenges. Stress Management Strategies: Practical tips for managing stress for yourself and your team.
  • as well as support team members in managing stress.
  • empathy
  • self-regulation
Module 8: Introduction to Performance Management
  • Objective: To introduce the basic principles of performance management
  • Topics Covered: Setting SMART Goals: How to set specific
  • achievable
  • and time-bound goals for yourself and your team. Monitoring Performance: How to track team progress and identify areas for improvement. Employee Recognition: The importance of acknowledging achievements and celebrating successes. Performance Reviews: Conducting regular performance appraisals and providing feedback to foster development.
  • helping new managers understand how to set expectations and evaluate team performance.
  • measurable
  • relevant

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